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Help Center/Communication/Contacts and groups

Communication

Manage contacts and groups

Find people, start a conversation, and keep group communication organized in one workspace.

Find a contact

  1. Open Contacts and use search to find the person by the available name or account detail.
  2. Open the matching profile and confirm it is the right person.
  3. Choose the conversation action to start chatting.

Create a group

  1. Open the group creation action from Contacts or the conversation list.
  2. Select the people who should be included and review the list before confirming.
  3. Enter a group name when requested, then create the group.
  4. Send a first message so participants can identify the purpose of the group.

Keep context easy to find

Use the available search, saved items, labels, or notes to keep important context close to the conversation. Avoid putting passwords, recovery codes, or private keys in group messages.

Check the audience before sending

Group membership controls who can see new messages. Review the member list before sharing information meant for a smaller audience.

For sending content, see Send messages and files.